Review Requests
Your happy customers would leave a review if you made it easy and caught them at the right moment. Review Requests does both: a one-tap link, emailed right after the job, or texted instead when the customer has explicitly opted in to texts on the call.
How it works.
Emails the link by default
The moment a job is marked complete, it emails your customer a one-tap link to your public review profile. Email is the default because it’s the lower-risk channel for a review ask, and every message carries a clear unsubscribe.
Texts only when they opted in
Want it by text instead? It sends the review link by SMS only to customers who explicitly said yes to texts on the call, with a one-tap “reply STOP” on every message. No opt-in, no text, ever.
Everyone gets asked, never gated
It asks every customer the same way, because Google forbids cherry-picking only the happy ones. Unhappy feedback still routes to you privately so you can make it right. It’s just never used to bury a public review.
How useful it is, by trade.
Add-ons earn their keep in some trades more than others. Here's where this one lands, and why.
Homeowners pick the trade with the most five-star reviews; one emailed ask after the job keeps yours stacking up.
A finished remodel is your best ad, and a well-timed ask turns it into the review the next homeowner reads first.
Prospects vet you by your reviews before they ever call; a tactful, consented request keeps them current.
New clients book the chair with the best reviews, so a one-tap ask after each visit keeps the five-star flow going.
Word-of-mouth and repeat work run on reviews; an emailed ask after pickup keeps them coming, with consent built in.
Add it to your receptionist.
$25/mo, à la carte, and the Standard plan includes two of these free. Start with the receptionist; bolt this on when you’re ready.
See plans and pricing