Everything a great receptionist does.
Built not to drop the details.
One done-for-you AI receptionist, trained on your business and working every hour you don't. Here is exactly what it handles.
First AI Employee is a done-for-you AI receptionist that answers your business calls 24/7, books appointments on your real calendar, texts customers back, screens spam, routes emergencies, and speaks English and Spanish, built and tuned for you and answering your calls in minutes, from $99 a month flat.
Answering in minutes, dialed in to your business within about a day, with full two-way texting live within a day or two once the one-time carrier (10DLC) registration clears.
The whole job. Every shift.
Not a menu of features to wire up. A receptionist that already knows your business, so you stop missing calls, questions, and bookings.
Built for you, not by you
We configure, train, and tune your receptionist on your business: hours, services, pricing, FAQs, booking rules, escalation. You never touch a setup screen. Most tools hand you a dashboard. We hand you a working receptionist, answering your calls in minutes.
Answers your calls
No voicemail. No hold music. Designed to pick up on the first ring, day or night.
Never a busy signal
When the phone blows up, it can answer callers at the same time instead of one at a time, because your line runs on our network, not a single wire. A rush hour stops sending customers to a busy tone.
Books the job
Checks real-time availability, finds the right slot, books it, and sends a confirmation. Done before you look up.
Know the job before you go
Job Briefs: on every call, it texts the caller for photos and video of the problem and writes you a brief on the call record. You see the job before you drive out, quote sooner, and your tech rolls up with the right parts.
Texts your customers back
Confirms the booking by text, follows up on the calls you miss, and answers texts to your line, so a lead never goes cold while you are under a truck.
Handles every question
Hours, pricing, services, directions, intake. Answered naturally, trained specifically on your business.
Speaks English and Spanish
When a caller switches to Spanish, your receptionist switches too, mid-call, with no menu and no "press 2." A bilingual front desk you would otherwise have to hire for.
Routes emergencies
Urgent calls go straight to you or your on-call tech. Routine versus critical, sorted automatically, so a 2 a.m. burst pipe reaches you and a sales pitch does not.
Screens spam and robocalls
Junk is filtered out before it reaches you, and it never counts against your minutes. The calls you see are the ones worth seeing.
Sends you the transcript
Every call written up and delivered by email, and by text on Basic and up. Recorded and transcribed with an up-front disclosure; transcripts yours for the life of your account, US-hosted.
You see everything, without lifting a finger.
Beyond the per-call transcripts, a weekly summary lands in your inbox: every call, booking, and message, at a glance.
Add-ons, when you want more.
The receptionist is the whole job on its own. Some come included with your plan; the premium ones bolt on when you're ready, no new vendor and no new login. The trades-specific ones also show up on each trade's page.
Premium add-ons run $25/mo each. Standard includes any 2 free, Enterprise includes all 3.
Job Briefs
The AI texts your caller for photos and video of the problem, then hands you a ready-to-quote brief on the call record, so you see the job before you drive out.
AI Replies
Drafts on-brand replies to your Google and Facebook reviews with no monthly limit, plus your inbound email up to your monthly email cap. You approve in one tap, or let it auto-send the easy ones.
Review Requests
After a completed job, it emails your customer a one-tap link to leave a public review. If they opted in to texts on the call, it can send that link by text instead. More reviews, the low-risk way.
Emergency Dispatch
Your receptionist already answers after hours and routes the emergency. This runs it as a job: it quotes your after-hours rate, pings your on-call crew until someone claims the premium work, and books it.
AI Chatbot
The on-ramp to the AI Chatbot: website chat from $25/mo with 5,000 messages, running the same trained brain as your phone agent. Scoped tight to your business, so it never wanders off-topic or gets turned into a free chatbot for strangers.
No-Show Shield
When the receptionist books, it texts a secure link to leave a deposit or put a card on file, with your cancellation policy shown and agreed up front. No-shows forfeit; everyone else’s deposit goes toward the bill. You never touch the card.
Front Desk
The receptionist’s core job, in one place: it answers your calls around the clock, in English or Spanish, books the work on your calendar, sends you a transcript and summary, screens out the spam, and routes the calls that need a person to you.
Caller Memory
Recognizes a returning caller from their number and picks up where you left off: it greets them, recalls the last job and what they asked for, and skips making them repeat themselves. No voiceprints, ever, just the call history you already keep.
Make It Yours
Give your receptionist a name, pick its voice from our set of natural-sounding options, and write the greeting every caller hears. It sounds like your business, not a generic bot. On every plan.
SMS Agent
A two-way texting agent that answers customer texts in seconds, books the job right in the thread, and texts back the calls you miss, in English or Spanish. Same trained brain as your phone agent, on your business number.
Client Intake
Captures the details every appointment needs before it happens: the reason for the visit, the specifics that matter to your work, and any intake forms or documents, gathered over a secure link while the lead is still on the line.
Call Intelligence
Reads every call transcript daily and surfaces the patterns: who wanted to book but didn’t and why, the services callers keep asking for that you don’t offer, and the questions that trip people up.
Team Access
By the time your phones are this busy, it is not just you. Team Access gives your office manager and techs their own logins, each seeing what they need: the owner sees the whole business, the manager runs bookings and messages, a tech sees only their own jobs. No more one shared password.
Common questions.
What exactly is an AI receptionist?
It's a fully trained voice assistant that answers your phone and handles your front desk the way a great receptionist would: around the clock, on the first ring, in a natural conversation. It greets callers, answers questions about your business, books appointments, takes messages, and transfers or routes calls when needed. Unlike voicemail or a phone menu, it actually talks with the caller, understands what they need, and takes care of it, so you stop losing business to missed calls. (And on our Standard plan, it does considerably more than answer the phone; see below.)
Can it actually book appointments?
Yes. It checks your live availability during the call, books the slot, and confirms with the caller: no callback, no phone tag. The appointment is on your calendar before the caller hangs up.
Will callers know they're talking to an AI?
Yes. We state up front, at the start of the call, that the caller is speaking with an AI. We do this deliberately; it helps you stay compliant with current and emerging regulations around AI-generated calls, and we believe transparency is simply the right way to operate. You remain responsible for any disclosure or consent requirements that apply to your business.
What tools does it work with today?
Out of the box: your calendar, for live booking during the call, plus call summaries and transcripts delivered by email on every plan and by text on Basic and up (Standard adds delivery through Slack, WhatsApp, or Teams). Trade and industry software varies more; tell us what you run during the consultation and we'll tell you plainly what we can connect today and what we can't yet.
Plans at a glance.
One flat monthly price, no setup fee and no per-call charges. Four tiers, so you pay for the call volume you actually get.
Essential
Basic
Standard
Enterprise
We build it. You stop missing calls.
One flat price from $99/mo. No setup fee, no per-call charges, no contract. Tell us about your business and we'll have your receptionist answering your calls in minutes.