Keep the bays full without tying up the front desk.
Between customers at the counter and cars in the bays, the phone never stops. Your AI receptionist books appointments, answers service questions, and handles “is my car ready?” calls so your team stays focused on the work.
An AI receptionist for auto-repair shops answers around the clock, books repairs and diagnostics, captures the year/make/model and symptom, notes warranty and drop-off details, and routes “is my car ready?” status calls to the right person instead of interrupting the whole shop.
What a missed call costs you.
- 01Your front desk is busy with in-person customers and can’t catch every call.
- 02Missed calls mean appointments (and repair revenue) lost to another shop.
- 03“Is my car ready yet?” calls interrupt the whole team all day.
What a missed call could be worth
Run your own numbers. Drag the sliders to match your shop, and the figure at the bottom updates as you go.
This is an estimate built from your own inputs, not a quote. Nobody can say a given missed call was a real customer, so read the result as a possibility, not a bill.
Many calls to small businesses go unanswered, and most callers never leave a message.
Not every missed call is a sale: some are spam, wrong numbers, or people you already serve. Your honest guess.
Phone callers are high-intent and convert far better than web forms. 30% is a conservative start for a prospect you actually talk to.
For most service businesses, a single job runs a few hundred dollars. Count repeat work and referrals and a customer's lifetime value reaches several thousand. Use the number that fits you.
You can't know any single missed call was a real customer; some are wrong numbers or sales calls. But across a month, if even 35% of the people who reached your voicemail would have booked, that works out to about $1,925.
And the fix scales with the math: even Enterprise, our $999-a-month plan, runs about 52% of that estimate, roughly $11,112 a year below it.
First AI Employee's Essential plan is $99 a month. The question isn't whether every missed call is a lost job; it's whether catching them clears $99.
Start a 7-day free trial →An estimate from your own inputs, not a quote. The default customer value above is just a starting estimate; set it to your own.
Sources: Invoca's home-services call benchmarks on how often calls go unanswered (a home-services benchmark; the defaults here are illustrative and fully adjustable); CRM Magazine on voicemail behavior; Invoca's call-conversion benchmarks on how well phone leads convert.
On the call, it handles all of it.
Appointment Booking
Schedules repairs, diagnostics, and routine service to your calendar.
Vehicle-and-Symptom Intake
Captures the year/make/model and the symptom or service needed.
Warranty & Drop-Off Intake
Notes whether the work is under warranty or a service contract, and captures drop-off vs wait, key handling, and after-hours drop details, so the write-up is done before the car arrives.
Status-Call Routing
Sends the “is it ready?” calls to the right person instead of interrupting the whole shop.
In your callers' own words.
- “
My check-engine light is on. Can I bring it in tomorrow?
- “
How much for an oil change and tire rotation?
- “
Is my car ready to pick up yet?
Job Briefs: built in for auto repair.
A shot of the damage or the warning light tells your tech what’s coming before the car’s on the lift.
How Job Briefs works →Add-ons, rated for auto repair.
We rate every add-on for how much it actually earns its keep in your trade — the must-haves and the ones you can skip. Honest stars, not a sales pitch.
Word-of-mouth and repeat work run on reviews; an emailed ask after pickup keeps them coming, with consent built in.
Drivers check a shop’s site before booking; it answers “do you work on X” and books the slot, though roadside still comes by phone.
Drivers size up a shop by how it answers reviews; it keeps yours warm and specific, never defensive.
Stop sending auto repair callers to voicemail.
Your AI receptionist answers 24/7, qualifies the caller, and books the work, so more of your calls turn into customers instead of a competitor's.
Not for: healthcare or anyone handling protected health information. We are not HIPAA-compliant and don't sign BAAs.