Keep clients off voicemail.
When someone is dealing with an injury, an arrest, or a contract dispute, they call the first firm that answers, and they call several. Your AI receptionist picks up, gathers the facts, and books the consultation before they dial the next number.
An AI receptionist for law firms answers calls 24/7, runs structured client intake (name, matter type, opposing party, key dates for conflict checks), books consultations, and routes callers by practice area.
What a missed call costs you.
- 01Most legal leads call more than one firm; the ones who answer first have the best shot at the retainer.
- 02Paralegals and attorneys lose billable hours fielding intake calls and tire-kickers.
- 03After-hours and weekend calls, when many legal emergencies happen, go unanswered.
What a missed call could be worth
Run your own numbers. Drag the sliders to match your shop, and the figure at the bottom updates as you go.
This is an estimate built from your own inputs, not a quote. Nobody can say a given missed call was a real customer, so read the result as a possibility, not a bill.
Many calls to small businesses go unanswered, and most callers never leave a message.
Not every missed call is a sale: some are spam, wrong numbers, or people you already serve. Your honest guess.
Phone callers are high-intent and convert far better than web forms. 30% is a conservative start for a prospect you actually talk to.
For most service businesses, a single job runs a few hundred dollars. Count repeat work and referrals and a customer's lifetime value reaches several thousand. Use the number that fits you.
You can't know any single missed call was a real customer; some are wrong numbers or sales calls. But across a month, if even 25% of the people who reached your voicemail would have booked, that works out to about $5,063.
And the fix scales with the math: even Enterprise, our $999-a-month plan, runs about 20% of that estimate, roughly $48,762 a year below it.
First AI Employee's Essential plan is $99 a month. The question isn't whether every missed call is a lost job; it's whether catching them clears $99.
Start a 7-day free trial →An estimate from your own inputs, not a quote. The default customer value above is just a starting estimate; set it to your own.
Sources: Invoca's home-services call benchmarks on how often calls go unanswered (a home-services benchmark; the defaults here are illustrative and fully adjustable); CRM Magazine on voicemail behavior; Invoca's call-conversion benchmarks on how well phone leads convert.
On the call, it handles all of it.
Structured intake
Captures the caller’s name, matter type, opposing party, and key dates so you can run a conflict check before the consult.
Consultation booking
Offers your real availability and books paid or free consultations straight onto the calendar.
Practice-area routing
Sends family-law, PI, criminal, or business inquiries to the right attorney or queue.
Confidential by design
Records and transcribes every call with an up-front disclosure to the caller; audio ages out after about 90 days, and your transcripts stay yours for as long as you’re a client, deleted within 14 days if you leave.
In your callers' own words.
- “
I was in a car accident yesterday and I think I need a lawyer.
- “
How much do you charge for a consultation?
- “
I need to file for divorce. Can someone call me back?
Client Intake: built in for law firms.
The big one here: matter details, the parties for a conflict check, the documents, gathered before the consult, so the first meeting is billable work, not data entry.
How Client Intake works →Add-ons, rated for law firms.
We rate every add-on for how much it actually earns its keep in your trade — the must-haves and the ones you can skip. Honest stars, not a sales pitch.
Prospects research you online before they pick up the phone; it qualifies and books the consult while they’re still on your site.
A careful reply signals the diligence clients hire you for, drafted without ever revealing anything confidential.
Prospects vet you by your reviews before they ever call; a tactful, consented request keeps them current.
Stop sending law firms callers to voicemail.
Your AI receptionist answers 24/7, qualifies the caller, and books the work, so more of your calls turn into customers instead of a competitor's.
Not for: healthcare or anyone handling protected health information. We are not HIPAA-compliant and don't sign BAAs.