Book repairs with the model details your tech needs.
A dead fridge or a broken washer is a same-week problem. Your AI receptionist answers the call, captures the appliance brand and symptom, and books the service visit so your tech arrives with the right parts.
An AI receptionist for appliance-repair businesses answers around the clock, screens the brand and service area up front, captures the make, model, and symptom, flags a dead fridge as urgent, and books the visit, holding the repair-or-replace caller on the line instead of losing them to a big-box store.
What a missed call costs you.
- 01A failed fridge or freezer is urgent; food is spoiling.
- 02A lot of calls are screening calls (do you fix this brand, do you cover my area, what’s the trip charge), and a voicemail answers none of them, so the caller books whoever picks up.
- 03Many callers are quietly deciding repair vs replace, and that call is won or lost by whoever answers and sounds fair and confident.
What a missed call could be worth
Run your own numbers. Drag the sliders to match your shop, and the figure at the bottom updates as you go.
This is an estimate built from your own inputs, not a quote. Nobody can say a given missed call was a real customer, so read the result as a possibility, not a bill.
Many calls to small businesses go unanswered, and most callers never leave a message.
Not every missed call is a sale: some are spam, wrong numbers, or people you already serve. Your honest guess.
Phone callers are high-intent and convert far better than web forms. 30% is a conservative start for a prospect you actually talk to.
For most service businesses, a single job runs a few hundred dollars. Count repeat work and referrals and a customer's lifetime value reaches several thousand. Use the number that fits you.
You can't know any single missed call was a real customer; some are wrong numbers or sales calls. But across a month, if even 40% of the people who reached your voicemail would have booked, that works out to about $1,478.
And the fix scales with the math: even Standard, our $499-a-month plan, runs about 34% of that estimate, roughly $11,753 a year below it.
First AI Employee's Essential plan is $99 a month. The question isn't whether every missed call is a lost job; it's whether catching them clears $99.
Start a 7-day free trial →An estimate from your own inputs, not a quote. The default customer value above is just a starting estimate; set it to your own.
Sources: Invoca's home-services call benchmarks on how often calls go unanswered (a home-services benchmark; the defaults here are illustrative and fully adjustable); CRM Magazine on voicemail behavior; Invoca's call-conversion benchmarks on how well phone leads convert.
On the call, it handles all of it.
Make-and-Model Intake
Captures the appliance, brand, and symptom, so your tech arrives with the right parts instead of a second trip.
Brand & Area Screening
Confirms up front that you service the brand and cover the caller’s area, so you don’t roll a truck to a job you can’t take, and the caller gets a straight answer instead of a callback that never comes.
Repair-or-Replace Save
Answers the “is it even worth fixing?” question with a booked diagnostic, so the caller schedules a repair instead of driving to a big-box store for a new one.
Spoiling-Food Triage
Flags a dead fridge or freezer as urgent so the same-week jobs don’t slip to a competitor.
In your callers' own words.
- “
My refrigerator stopped cooling and everything’s going bad.
- “
The washer won’t drain. Can you come this week?
- “
My oven won’t heat. It’s a Whirlpool, about five years old.
Job Briefs: built in for appliance repair.
A photo of the leak, the dead unit, or the jammed door before you drive out, so you quote sooner and roll up with the right parts.
How Job Briefs works →Add-ons, rated for appliance repair.
We rate every add-on for how much it actually earns its keep in your trade — the must-haves and the ones you can skip. Honest stars, not a sales pitch.
Homeowners pick the trade with the most five-star reviews; one emailed ask after the job keeps yours stacking up.
The homeowner comparing three companies at 9pm will type a question they’d never call about, and it answers and books, right on your site.
Every job throws off reviews and inbox questions; it answers both in your voice, so you stay visible without staying up late.
Appliance repair doesn't have the drama of a burst pipe, but it has its own quiet emergencies. The refrigerator dies and a week of groceries is on the clock. The washer floods the laundry room. The oven quits the afternoon before company comes over. None of it waits, and the customer does what everyone does now: calls a couple of repair companies, books the first one that answers and can come out, and never thinks about the ones that didn't pick up.
High volume, one phone, fast decisions
Appliance work runs on volume, lots of smaller jobs in a day, which means lots of calls, most of them landing on one person while the tech is elbow-deep in someone's dishwasher. A lot of those calls are also screening calls: do you fix this brand, do you cover my area, what does it cost just to come look. Miss them and you're not only missing the booking, you're missing the chance to answer the questions that turn a nervous caller into a scheduled job. A voicemail answers none of them, so the caller moves on to a shop that will.
The repair-or-replace caller is yours to win or lose
Here's the part specific to your trade. A good share of your callers are quietly deciding whether to fix the thing or just buy a new one, and that decision often gets made on the phone, by whoever picks up and sounds confident and fair. Answer that call and you can save the repair, book the diagnostic, and keep a customer who'd otherwise have driven to a big-box store. Miss it and the default is replacement, and you're out not just this job but the next repair on every other appliance in the house. Run your numbers and the lifetime version of that dwarfs the service fee.
Catch every call without putting down the tools
You can't stop a repair to answer the phone, and you shouldn't have to. An AI receptionist built for appliance pros and the trades picks up every call on the first ring, answers the screening questions, confirms you service the brand and the area, books the visit on your calendar, and texts you the details, all while your tech keeps working. The calls that used to roll to voicemail mid-repair become jobs on the schedule instead.
What it costs to stop missing them
A flat $99 to $999 a month, no per-minute billing, with a 7-day free trial so you can hear it catch the calls you'd otherwise lose mid-repair. In a volume business, catching even a handful more bookings a week clears the bill quickly. Here's how to pick the plan that fits your call load.
Every unanswered call is a fridge that gets replaced instead of repaired, by someone who isn't you. Answer them all, and a lot more of them stay yours.
Stop sending appliance repair callers to voicemail.
Your AI receptionist answers 24/7, qualifies the caller, and books the work, so more of your calls turn into customers instead of a competitor's.
Not for: healthcare or anyone handling protected health information. We are not HIPAA-compliant and don't sign BAAs.