AI Chat & Replies
The visitor who won't pick up the phone will still type a question, and the review they leave afterwards still needs an answer. This is the same trained brain doing both. It chats on your site and books the job, and it drafts the reply to every review and routine email, in your voice, approved by you in one tap.
Up to 5,000 chat messages and 1,000 email replies a month, review replies unlimited.
See all AI Chat & Replies tiers →
How it works.
Same brain as your phone agent
It’s the receptionist you already have, working everything people type: same hours, services, pricing, and booking. A question typed at midnight gets the same answer a caller would, and can turn into a booked job.
Every review reply, no cap
Watches your Google and Facebook reviews and drafts a warm, specific reply to each one, ready for one-click approval. Review replies never hit a monthly limit, however many come in.
Your inbox too, up to your cap
Stages a reply to each inbound email as a draft you approve, or let it auto-send the low-risk ones once you trust it. Email replies run up to your monthly cap, 1,000 on this tier; reviews stay unlimited.
On-brand, never off-script
Grounded in your hours, services, and policies. It only talks about your work, so it never invents a price, never asks a reviewer to take a review down, and never gets turned into a free AI for strangers.
Room to grow
Essential is the starting tier. When your site and your inbox get busier, AI Chat & Replies steps up to bigger allowances, Facebook reviews and more locations. See all tiers at /ai-chatbot.
How useful it is, by trade.
Add-ons earn their keep in some trades more than others. Here's where this one lands, and why.
Prospects research you online before they call, then judge you by your reviews; it qualifies and books the consult, and drafts careful replies without ever revealing anything confidential.
Instagram and your site send people who’d rather message than call, and your reputation is your booking engine, so it books the chair and answers every review in your salon’s voice.
The homeowner comparing three companies at 9pm types a question they’d never call about, and every finished job throws off a review; it answers both in your voice.
Big-ticket projects get researched online first and draw long email threads afterwards, so it fields the questions, captures the lead, and keeps nothing sitting ignored for days.
Drivers check a shop’s site before booking and size you up by how you answer reviews; it handles both, though roadside itself still comes by phone.
Add it to your receptionist.
$25/mo, à la carte, and the Standard plan includes one of these free. Start with the receptionist; bolt this on when you’re ready.
See plans and pricing