Everything a great receptionist does.
Built not to drop the details.

One done-for-you AI receptionist, trained on your business and working every hour you don't. Here is exactly what it handles.

In one line

First AI Employee is a done-for-you AI receptionist that answers your business calls 24/7, books appointments on your real calendar, screens spam, routes emergencies, and speaks English and Spanish, built and tuned for you and answering your calls in minutes, from $99 a month flat. Booking confirmations and missed-call follow-ups by text come with Basic and up.

Answering in minutes, and dialed in to your business within about a day. On Basic and up, text confirmations and follow-ups turn on once the one-time carrier (10DLC) registration clears, typically a few business days.

1st ring
Designed to pick up, day or night
24/7
Always answering
Minutes
From signup to answering
From $99
Flat per month

The whole job. Every shift.

Not a menu of features to wire up. A receptionist that already knows your business, so you stop missing calls, questions, and bookings.

Built for you, not by you

We configure, train, and tune your receptionist on your business: hours, services, pricing, FAQs, booking rules, escalation. You never touch a setup screen. Most tools hand you a dashboard. We hand you a working receptionist, answering your calls in minutes.

Answers your calls

No voicemail. No hold music. Designed to pick up on the first ring, day or night.

Never a busy signal

When the phone blows up, it can answer callers at the same time instead of one at a time, because your line runs on our network, not a single wire. A rush hour stops sending customers to a busy tone.

Books the job

Checks real-time availability, finds the right slot, books it, and sends a confirmation. Done before you look up.

Know the job before you go

Job Briefs, included from Basic: when the caller has opted in to texts, it sends them a secure link for photos and video of the problem and writes you a brief on the call record. You see the job before you drive out, quote sooner, and your tech rolls up with the right parts.

Texts your customers

On Basic and up, it confirms the booking by text and follows up on the calls you miss, so a lead never goes cold while you are under a truck. A text goes only to a number that opted in by texting first, and every one is a confirmation, a follow-up or a secure link, never marketing. Customer texting goes one way by default, on purpose: nothing important is left sitting in a thread waiting on a bot to read it. Two-way texting is there as an add-on when you want a real conversation.

Handles every question

Hours, pricing, services, directions, intake. Answered naturally, trained specifically on your business.

Speaks English and Spanish

When a caller switches to Spanish, your receptionist switches too, mid-call, with no menu and no "press 2." A bilingual front desk you would otherwise have to hire for.

Routes emergencies

Emergency Dispatch, included from Basic: urgent calls go straight to you or your on-call tech. Routine versus critical, sorted automatically, so a 2 a.m. burst pipe reaches you and a sales pitch does not.

Screens spam and robocalls

Junk is filtered out before it reaches you, and it never counts against your minutes. The calls you see are the ones worth seeing.

Sends you the transcript

Every call written up and delivered by email, with the summaries in Slack, Teams, Discord, Telegram, or Google Chat if you connect one. Recorded and transcribed with an up-front disclosure; transcripts yours for the life of your account, stored on US servers.

Six of those, up close.

The ones that decide whether this is worth paying for. Each with what it does, what it needs from you, and roughly how it goes.

Books the job, and only says so when it did

It reads your actual calendar before it offers you a time.

When a caller asks about Tuesday, the receptionist opens your calendar and looks. If the window is free it offers it, books it, and sends the confirmation. If something overlaps it says so, and offers what is open instead.

The third case is where most AI booking falls over. If it cannot read your calendar right then, because the connection dropped or the request timed out, it is not allowed to guess. It tells the caller it cannot see the calendar and takes the request down instead. It never says a time is open when it did not check, and it only says "booked" when a real calendar event came back. A confident guess about your Tuesday is worse than an honest maybe.

What it needs from you: Your calendar connected once, during setup. Nothing after that.
Roughly how it goes
CallerCan someone come out Tuesday morning?
ReceptionistLet me look. Tuesday at 9 is taken, but 11 is open. Does 11 work?
CallerEleven is good.
ReceptionistBooked for Tuesday at 11. You'll get a text confirmation in a moment.
If the calendar is unreachableI can't pull up the calendar this second, so I don't want to promise you a time. I've got your request down and someone will confirm Tuesday with you shortly.
Illustrative. Not a real call.

Job Briefs: see the job before you drive out

It asks the caller for photos while they are still on the phone.

Mid-call, if the caller has opted in to texts, the receptionist sends them a secure link. They photograph the problem, add a video if it helps, and type a sentence about it. That lands on the call record as a written brief before you have finished your coffee.

The brief is the caller's own words and their own photos, tidied into something you can read at a glance. It does not diagnose, it does not guess at a cause, and it does not recommend a fix, because that is your call and you are the one who is licensed to make it. You quote sooner, and your tech turns up with the right parts on the truck instead of making a second trip.

What it needs from you: A Basic plan or higher, which is where Job Briefs is included. After that, nothing: it runs on every call once texting is live on your number.
Roughly how it goes
Caller saidWater under the kitchen sink, been going since last night, there's a bucket under it.
Attached3 photos, 1 short video
BriefKitchen sink, active leak since last night. Caller has placed a bucket. Photos show the under-sink cabinet and the supply lines. Requests earliest availability.
Not in the briefAny guess at the cause, any suggested repair, any price.
Illustrative. Not a real call.

Never a busy signal, however hard the phone rings

Five people calling at once get five conversations, not four hold tones.

A single phone line is a single conversation. When the storm hits, or your ad runs, or the freeze burst half the pipes in the county, the sixth caller hears a busy tone and calls the next business on the list. That caller is gone and you never learn they existed.

Your number runs on our network rather than down one wire, so callers are answered at the same time instead of one at a time. A rush hour stops being a queue you lose people out of.

What it needs from you: Nothing. It is how your line works from the first day.
Roughly how it goes
4:58pmThree callers at once. All three answered, all three booked or taken down.
The old wayOne answered, two hear a busy tone, and neither calls back.
Illustrative. Not a real call.

Switches to Spanish mid-sentence, no menu

No "press 2." It just follows the caller.

The receptionist mirrors whatever language the caller is speaking. Someone opens in English, gets three sentences in and switches to Spanish because it is easier for them, and the conversation carries on in Spanish. No phone tree, no transfer, no starting over.

This is a bilingual front desk you would otherwise be hiring for, and in a lot of trades it is the difference between booking a job and being the business that could not help.

What it needs from you: Nothing. Both languages are on from the start, on every plan.
Roughly how it goes
CallerHi, I need someone to look at my furnace, it's...
CallerPerdón, ¿puedo explicarlo en español?
ReceptionistClaro que sí. Cuénteme qué está pasando con la calefacción.
Illustrative. Not a real call.

A 2 a.m. burst pipe reaches a human

Urgent goes to your on-call tech. A sales pitch does not.

After hours, the receptionist sorts what is genuinely urgent from what can wait until Monday. A real emergency creates a job and texts every tech on your on-call roster at once, each ping carrying a short job code.

The first tech to reply YES takes it, and everyone else is told it is covered, so nobody drives out twice and nobody assumes somebody else has it. The caller gets a text back with the name of the tech who is coming. If nobody claims it before the timeout, the alert comes to you rather than quietly expiring.

What it needs from you: A Basic plan or higher, plus your on-call roster and who is on it this week.
Roughly how it goes
02:14 → 3 techsEmergency: burst pipe, Elm St. Reply YES to take job 4XQ.
02:16 MarcoYES
02:16 → the other twoJob 4XQ is covered. No action needed.
02:16 → callerMarco is on the way to you now.
If nobody repliesThe alert escalates to you rather than going quiet.
Illustrative. Not a real call.

Robocalls never touch your minutes

And when one slips through, you get the minutes back without asking.

Junk is filtered before it reaches you, and filtered calls do not count against your monthly allowance. The calls in your log are the ones worth reading.

Nothing is perfect, so here is what happens when one gets through: we detect it, verify it, and credit those minutes back one for one into that month. You do not report it, you do not open a ticket, you do not argue about it. The credit is written as its own record next to the call, so you can always see what was used, what came back, and why, instead of watching a number quietly change.

What it needs from you: Nothing at all.
Roughly how it goes
FilteredNever rang your phone. Zero minutes used.
Slipped through2 minutes used, then verified as spam.
Credited2 minutes back, same billing period, nothing for you to do.
Illustrative. Not a real call.

You get the week without chasing it.

Beyond the per-call transcripts, a summary reaches your inbox every Monday: the week's call, message and booking counts, then a line each for the calls that still need you and the bookings you took. What a caller actually said stays behind your login, so your inbox never turns into a stack of transcripts.

First AI Employee Reports dashboard showing calls covered by AI, outside-hours calls, bookings made, and call volume by hour
Real product interface, shown with demo data.

More, when you want it.

The receptionist is the whole job on its own. Some of this comes included with your plan. The rest are separate products that run alongside it, with no new vendor and no new login. The trades-specific ones also show up on each trade's page.

Most of them cost nothing extra. The one that is its own product, AI Chat & Replies, is on sale now and starts at $25/mo, with a free tier included on every plan.

Included from Basic

Job Briefs & Client Intake

Stop chasing job details after the work begins.

Collect photos, documents, and key details before the visit so your team spends less time chasing information and arrives prepared.

Review Requests

Turn completed work into fresh public reviews.

Do not let completed jobs pass without a review ask. When a past customer mentions the work in your website chat, the assistant offers a one-tap public review link, with the same fair ask for everyone.

Included from Basic

Emergency Dispatch

Stop losing premium after-hours jobs while you sleep.

Turn an after-hours emergency call into booked premium work. Your receptionist offers your rate, finds an on-call team member who can take it, and books the job.

Included from Basic

No-Show Shield

Protect booked time with a deposit request.

Reduce casual no-shows by requesting a deposit as soon as the appointment is booked. Your receptionist sends a secure link to your payment provider and shows your cancellation policy before the customer pays.

Included from Essential

Caller Memory

Save regulars from repeating themselves.

Recognize returning callers from their number, pick up where the last call ended, and move unresolved work forward without repeating the first-time questions.

Included from Essential

Make It Yours

Sound like your business, not a generic bot.

Protect the first impression by choosing your receptionist’s name, voice, and exact greeting. Every caller hears your business, not a stock template.

Included from Standard

Call Intelligence

Find the calls that are costing you jobs.

Stop reading transcripts one by one. A daily analysis finds the bookings that slipped, the services customers keep asking for, and the questions that lose them.

Included from Standard

Team Access

Stop sharing passwords and losing track of work.

Give every manager and tech their own login and the right level of access, so the team works from the same live records without exposing the whole business.

Common questions.

What exactly is an AI receptionist?

It's a fully trained voice assistant that answers your phone and handles your front desk the way a great receptionist would: around the clock, on the first ring, in a natural conversation. It greets callers, answers questions about your business, books appointments, takes messages, and transfers or routes calls when needed. Unlike voicemail or a phone menu, it actually talks with the caller, understands what they need, and takes care of it, so you stop losing business to missed calls. (And from our Basic plan up, it does considerably more than answer the phone; see below.)

Can it actually book appointments?

Yes. It checks your live availability during the call, books the slot, and confirms with the caller: no callback, no phone tag. The appointment is on your calendar before the caller hangs up.

Will callers know they're talking to an AI?

If they ask, yes. It will never claim to be a person, and asked straight out whether it is an AI, it says so. What it does not do is open every call by announcing it, because that spends your caller's time on something no law requires and most callers work out in a sentence anyway. Every call does open by saying it is recorded and transcribed, which is what all-party consent states require. You remain responsible for any disclosure or consent requirements that apply to your business.

What tools does it work with today?

Out of the box: your calendar, Google or Outlook, for live booking during the call, plus a summary and full transcript of every call emailed to you on every plan. Call summaries can also post into Slack, Microsoft Teams, Discord, Telegram, or Google Chat. Jobber, HighLevel, Follow Up Boss, RepairShopr, CompanyCam, Táve, Google Sheets, Notion, Asana, ClickUp and Trello connect from your dashboard on your own provider account. For the last five, approve access, choose a destination and wait for Ready. No n8n account, import or webhook is needed. Your own Zapier account is the fallback for other supported tools. The [integrations page](/integrations) lists the exact action and any vendor plan requirement.

Is it available outside the United States?

No. The receptionist is for businesses in the United States only. It answers on a US phone number from a US carrier, and business texting needs the one-time US carrier registration (10DLC), so we cannot set one up for a business based anywhere else. Activation asks where your business operates and turns down anything but the United States. AI Chat & Replies lives on your website and needs no phone number, so it carries no such limit.

Plans at a glance.

One flat monthly price, no setup fee and no per-call charges. Three tiers, so you pay for the call volume you actually get.

Essential

$99/mo
400 minutes a month

Basic

$249/mo
1,000 minutes a month

Standard

$399/mo
2,000 minutes a month
See full plans and the savings calculator

We build it. You stop missing calls.

One flat price from $99/mo. No setup fee, no per-call charges, no contract. Tell us about your business and we'll have your receptionist answering your calls in minutes.

Talk to the founder See pricing
Prefer to talk? Call the founder directly: (361) 306-9553