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Pet Boarding & Daycare

Answer the reservation calls you take with a leash in each hand.

Thanksgiving and Christmas sell out weeks before the callers ring, and the phone is loudest on the days your team is in the play yard. Your AI receptionist picks up, takes the pet, the dates, the shots, the food and the meds, and books the stay before the family calls the kennel down the road.

Short answer

An AI receptionist for pet boarding and daycare facilities answers around the clock in English and Spanish, takes full reservation intake (pet name, breed, weight, dates, vaccination status, feeding and medication, vet and emergency contact), texts a secure link for vaccination records (Basic and up), books stays and trial days on your calendar, and takes a message for staff on mid-stay check-in calls instead of guessing how a dog is doing.

What a missed call costs you.

  • Reservation calls arrive while your staff are in the kennels or the yard, and a traveling family books whoever answers first.
  • Holiday weeks fill weeks ahead, so the phone rings hardest in exactly the stretch when nobody is free to pick it up.
  • People book travel at night, and a 10pm booking request that hits voicemail is a stay you never hear about.
Calculator

What a missed call could be worth

Run your own numbers. Drag the sliders to match your shop, and the figure at the bottom updates as you go.

This is an estimate built from your own inputs, not a quote. Nobody can say a given missed call was a real customer, so read the result as a possibility, not a bill.

Calls you miss a month22 calls

Many calls to small businesses go unanswered, and most callers never leave a message.

Share that are would-be customers60%

Not every missed call is a sale: some are spam, wrong numbers, or people you already serve. Your honest guess.

How often you'd win one you reached40%

Phone callers are high-intent and convert better than a web form. The starting number is an illustrative default, not a benchmark. Your own close rate on the leads you actually reach.

$

For most service businesses, a single job runs a few hundred dollars. Count repeat work and referrals and a customer's lifetime value reaches several thousand. Use the number that fits you.

What that could be worth
could be around $19,008 a year
≈ $1,584 a month · about 5.3 customers a month who might have booked elsewhere instead.

You can't know any single missed call was a real customer; some are wrong numbers or sales calls. But across a month, if even 40% of the would-be customers who reached your voicemail would have booked, that works out to about $1,584.

And the fix scales with the math: even Standard, our $399-a-month plan, runs about 25% of that estimate, roughly $14,220 a year below it.

First AI Employee's Essential plan is $99 a month. The question isn't whether every missed call is a lost job; it's whether catching them clears $99.

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An estimate from your own inputs, not a quote. The default customer value above is just a starting estimate; set it to your own.

Sources: Invoca's home-services call benchmarks on how often calls go unanswered (a home-services benchmark; the defaults here are illustrative and fully adjustable); CRM Magazine on voicemail behavior; Invoca's call-conversion benchmarks on how well phone leads convert.

On the call, it handles all of it.

  • Answers day and night, in English and Spanish

    Picks up every call and message while your team is cleaning runs, running group play, or long gone home, and holds the same conversation in Spanish.

  • Full reservation intake

    Takes the pet’s name, breed, weight and age, the drop-off and pickup dates, the feeding and medication schedule, the vet, and a local emergency contact, so drop-off day holds no surprises.

  • Vaccination records by text

    Texts a secure upload link (Basic and up) so rabies, DHPP and Bordetella records arrive from the caller before the stay, not in a scramble at the front desk.

  • Books stays, pages you, never guesses

    Books boarding and trial days on your real calendar. When an owner calls mid-trip to ask how their dog is, it takes a message for the staff who are with the dog, and for anything urgent it pages you or transfers the caller straight to you.

In your callers' own words.

  • Do you have room for two dogs the week of Thanksgiving?
  • We fly out Friday. What shots does she need before then?
  • I just wanted to check in on Cooper. How is he doing?
Included with Basic and up

Job Briefs & Client Intake: built in for pet boarding & daycare.

A photo of the pet before the stay is booked shows you the size and the handling it needs, so nobody is surprised on drop-off day.

How Job Briefs & Client Intake works →

Add-ons, rated for pet boarding & daycare.

We rate every add-on for how much it actually earns its keep in your trade: the must-haves and the ones you can skip. Honest stars, not a sales pitch.

Review RequestsMust have

New clients compare recent reviews before they book. A one-tap ask in chat helps finished appointments keep that proof current.

Related reading
How the AI receptionist works How to stop missing customer calls Which plan is right for me?

Stop sending pet boarding & daycare callers to voicemail.

Your AI receptionist answers 24/7, qualifies the caller, and books the work, so more of your calls turn into customers instead of a competitor's.

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Not for: healthcare or anyone handling protected health information. We are not HIPAA-compliant and don't sign BAAs.