How many responses can I collect?+
There is no monthly response limit. A form closes only when you turn it off, on a date you set, or after a completion count you choose.
What kinds of questions can I ask?+
Twenty-three types: short text, long text, email, phone number, multiple choice, checkboxes, picture choice, dropdown, yes or no, opinion scale, rating, NPS, number, date, time, address, website, a contact block, ranking, a matrix grid, a scheduler, a statement screen and a legal consent checkbox. Any question can be required, and answers can branch the form to a different question or a different ending.
Where does the form live?+
Every published form gets a hosted link. One script tag can embed it inline or open it from a button on your website, and you can download a QR code for printed material.
What happens after somebody submits?+
The response lands in your dashboard for search, filtering, and CSV or Excel export. If the phone number matches a contact, the answers become context for your AI employee on the next call or text. Forms also prepares follow-up actions, and each one waits for your approval.
Can it talk to the software I already run?+
Yes. A completed response can send a signed webhook, including a flat payload for Zapier, Make and n8n. You can test the webhook, inspect delivery history, and replay a delivery yourself.
I already have forms in Typeform. Do I rebuild them?+
No. Import a Typeform export as a draft. The loss report shows what transferred exactly, what was approximated, and what needs attention before you publish.
Can I put my own branding on it?+
Yes. Save your logo and colors as a brand kit and reuse it across forms. A contrast check blocks combinations that would make the form hard to read.
When can I get it?+
Free comes with First AI Employee on every account, so you can start without buying anything. AI Chat & Replies Essential and Growth include Forms Growth. AI Chat & Replies Scale and every paid AI Receptionist plan include Forms Scale. You can choose or change your tier yourself in the billing shop.