Ask the right question.
Get the useful details.

Publish a branded form, put it on your site, or share its QR code. Responses become organized information your team can act on.

Start free with Forms

Start with Forms free. Responses are subject to fair use; form capacity depends on your plan.

A different answer.
A different next question.

Try a simple branching example. A repair inquiry and a maintenance request do not need the same follow-up.

Interactive example. Nothing is submitted and no personal information is collected.

What can we help with?

What can we help with?

Interactive example. Nothing is submitted and no personal information is collected.

Repair request → problem details

What is happening?

Describe the problem and where it is happening so the team can prepare.

Example answer: Water appears beneath the kitchen sink when the tap is running.
What your team receives

A repair request with the customer’s description, ready for review and follow-up.

Build the question.
See the whole path.

Build it, put it where customers will find it, and turn every response into a clear next step.

Twenty-three kinds of question

Use text, contact details, choices, ratings, dates, times, addresses, rankings, matrices, scheduler requests, statements, consent, and more. Any question can be required. Scheduler requests use your connected calendar and wait for you to confirm them.

It branches, and you can see the branches

Send an emergency down one path and a quote request down another. Rules read back in plain language, a map shows every branch, and unreachable questions are flagged. You can also score answers with rules you set.

It looks like you

Save your logo and colors as a reusable brand kit. A contrast check blocks color combinations that would make the form hard to read.

Put the form
where the work starts.

Share a hosted form link, embed the form on your website, or offer a way in from printed material.

Share a link

Send the hosted form link to the person who needs to complete it.

Embed it

Use one script tag to place the form inline or open it from a button on your site.

Print a QR code

Put access to the form on a truck, invoice, counter, or printed material.

The response arrives.
The work can move.

Forms matches the response to a contact by phone number, adds the answers to your AI employee’s memory, and prepares the useful next steps: add the contact, apply a tag, create the job, or put a task in front of your team.

Answers you can actually work with

Search and filter responses, save useful views, and export every matching result to CSV or Excel. Drop-off reporting shows where people stopped and says when branching prevents a reliable answer.

It hands the answer to your automation

Send each completed response through a signed webhook. A flat payload works with Zapier, Make and n8n, and you can test, inspect, and replay deliveries from the dashboard.

Bring the forms you already built

Import a Typeform export as a draft. A loss report shows what transferred exactly, what was approximated, and what needs your attention before publishing.

Every follow-up waits for you to press the button. Nothing is texted, nothing is booked, and nothing goes out on its own. Your AI employee still has the answers for the next inbound call or text, with no export and import in between.

One question at a time, or a page of them

Show one question at a time or group related questions on one page. If someone stops halfway, the same browser can resume from the answers already saved.

A link, one script tag, or a QR code

Share the hosted link, embed the form inline or behind a button with one script tag, or download a QR code for trucks, invoices, and counters. The embed script is under 4 KB gzipped.

The junk stops at the door

Honeypots, rate limits, size limits, risk scoring, and an optional Cloudflare check protect submissions. Review and restore anything flagged by mistake.

It speaks their language

Add your own translation and the form follows the visitor’s browser language. You control the questions, buttons, and system messages in every language you publish.

Built for phones and screen readers

Responsive layouts, keyboard support, labeled controls, visible focus states, and a lightweight page make the form easier to finish wherever the customer is.

How it works.

Build it, put it where customers will find it, and turn every response into a clear next step.

Start it in your dashboard

Start from a blank form, one of eight trade templates, or a Typeform export. Add questions, required fields, branching, scoring, and your brand.

Publish, embed, or print the code

Use the hosted link, add one script tag to your website, or put the QR code on a truck, invoice, counter, or campaign.

Answers arrive as work

Search, filter, and export responses. Each one gives your AI employee context for the next call or text and prepares follow-up for your approval.

Choose your room to grow.

Every account includes Forms Free. Growth and Scale set the total forms and new-form creation limits. A qualifying AI plan may already include the tier you need.

Free

$0per month

Store up to 5 forms

Create up to 5 new forms each month

Unlimited responses within fair use

Your Front Desk plan sets how many teammates can access Forms

Free with every First AI Employee account.

Start free

Growth

$9per month

Everything in Free

Store up to 50 forms

Create up to 50 new forms each month

Included with paid AI Chat & Replies Essential and Growth.

Choose Growth

Scale

$19per month

Everything in Growth

Store up to 250 forms

Create up to 250 new forms each month

Included with paid AI Chat & Replies Scale, and with every paid AI Receptionist plan.

Choose Scale

A form counts whether it is a draft, live, or archived. Editing a form does not count as creating a new one. Every tier can keep collecting responses within fair use. Choose a paid tier in the billing shop. We check whether your AI Chat & Replies or AI Receptionist plan already includes it before checkout opens.

Start free. Add capacity when you need it.

Clear limits. Useful answers.

Start with Forms free. Responses are subject to fair use; form capacity depends on your plan.

How many responses can I collect?

There is no monthly response limit. A form closes only when you turn it off, on a date you set, or after a completion count you choose.

What kinds of questions can I ask?

Twenty-three types: short text, long text, email, phone number, multiple choice, checkboxes, picture choice, dropdown, yes or no, opinion scale, rating, NPS, number, date, time, address, website, a contact block, ranking, a matrix grid, a scheduler, a statement screen and a legal consent checkbox. Any question can be required, and answers can branch the form to a different question or a different ending.

Where does the form live?

Every published form gets a hosted link. One script tag can embed it inline or open it from a button on your website, and you can download a QR code for printed material.

What happens after somebody submits?

The response lands in your dashboard for search, filtering, and CSV or Excel export. If the phone number matches a contact, the answers become context for your AI employee on the next call or text. Forms also prepares follow-up actions, and each one waits for your approval.

Can it talk to the software I already run?

Yes. A completed response can send a signed webhook, including a flat payload for Zapier, Make and n8n. You can test the webhook, inspect delivery history, and replay a delivery yourself.

I already have forms in Typeform. Do I rebuild them?

No. Import a Typeform export as a draft. The loss report shows what transferred exactly, what was approximated, and what needs attention before you publish.

Can I put my own branding on it?

Yes. Save your logo and colors as a brand kit and reuse it across forms. A contrast check blocks combinations that would make the form hard to read.

When can I get it?

Free comes with First AI Employee on every account, so you can start without buying anything. AI Chat & Replies Essential and Growth include Forms Growth. AI Chat & Replies Scale and every paid AI Receptionist plan include Forms Scale. You can choose or change your tier yourself in the billing shop.

Make the first question
count for more.

Start free with Forms

Start with Forms free. Responses are subject to fair use; form capacity depends on your plan.