Catch the crack call before the next company does.
A homeowner who just found a stair-step crack in the brick calls three foundation companies the same afternoon, and your evaluators are under houses with no signal. Your AI receptionist answers, writes down exactly what the caller sees without guessing what it means, and books the free evaluation.
An AI receptionist for foundation repair companies answers around the clock in English and Spanish, captures the symptoms a caller describes (crack type and location, doors and windows, floor slope, drainage and water history), texts a secure link for photos (Basic and up), flags real-estate deadlines, and books the free evaluation to your calendar. It never grades severity or quotes piers over the phone.
What a missed call costs you.
- 01Homeowners who just noticed a crack call several companies the same day, and the one that answers usually gets the evaluation.
- 02Your evaluators are in crawl spaces and your crews are on hydraulics, so the phone rings out during the exact hours these calls arrive.
- 03Buyers and agents call with an option period already running, and a callback tomorrow afternoon is too late to save the appointment.
What a missed call could be worth
Run your own numbers. Drag the sliders to match your shop, and the figure at the bottom updates as you go.
This is an estimate built from your own inputs, not a quote. Nobody can say a given missed call was a real customer, so read the result as a possibility, not a bill.
Many calls to small businesses go unanswered, and most callers never leave a message.
Not every missed call is a sale: some are spam, wrong numbers, or people you already serve. Your honest guess.
Phone callers are high-intent and convert better than a web form. The starting number is an illustrative default, not a benchmark. Your own close rate on the leads you actually reach.
For most service businesses, a single job runs a few hundred dollars. Count repeat work and referrals and a customer's lifetime value reaches several thousand. Use the number that fits you.
You can't know any single missed call was a real customer; some are wrong numbers or sales calls. But across a month, if even 25% of the would-be customers who reached your voicemail would have booked, that works out to about $9,375.
And the fix scales with the math: even Standard, our $399-a-month plan, runs about 4% of that estimate, roughly $107,712 a year below it.
First AI Employee's Essential plan is $99 a month. The question isn't whether every missed call is a lost job; it's whether catching them clears $99.
Start a 7-day free trial →An estimate from your own inputs, not a quote. The default customer value above is just a starting estimate; set it to your own.
Sources: Invoca's home-services call benchmarks on how often calls go unanswered (a home-services benchmark; the defaults here are illustrative and fully adjustable); CRM Magazine on voicemail behavior; Invoca's call-conversion benchmarks on how well phone leads convert.
On the call, it handles all of it.
Symptom intake, never a diagnosis
Records what the caller sees and where, when it started, whether it has changed, how doors, windows and floors behave, and what the gutters and grade look like. It never calls anything structural or cosmetic, in either direction.
Photos by secure link
Texts a secure upload link (Basic and up) to callers who have opted in to texts, for the crack, the wall from back, the same wall outside, and the drainage, so your evaluator arrives having already seen it.
Evaluation booking
Offers your real availability and books the free evaluation to your calendar with the property address attached and a note that every owner should be there.
Answers day and night, in English or Spanish
Picks up evenings and weekends, pages you mid-call when someone describes a wall moving after heavy rain or a closing date days away, and can transfer a live caller straight to you. Every call is recorded and transcribed, with a notice to the caller up front.
In your callers' own words.
- “
There are stair-step cracks in my brick and now the back door won’t close.
- “
Our inspector wants a structural evaluation and we close in two weeks.
- “
Another company quoted me eleven piers. What would you charge?
Job Briefs & Client Intake: built in for foundation repair.
A photo of the job site turns a vague “what’ll it run me” into a real estimate before you ever leave the shop.
How Job Briefs & Client Intake works →Add-ons, rated for foundation repair.
We rate every add-on for how much it actually earns its keep in your trade: the must-haves and the ones you can skip. Honest stars, not a sales pitch.
Stop sending foundation repair callers to voicemail.
Your AI receptionist answers 24/7, qualifies the caller, and books the work, so more of your calls turn into customers instead of a competitor's.
Not for: healthcare or anyone handling protected health information. We are not HIPAA-compliant and don't sign BAAs.