The call after a break-in goes to whoever picks up.
Someone who came home to an open door is not shopping around for long. They call three companies and hire the one that answers. Your AI receptionist picks up, takes the address, the situation, and what they want covered, and gets you paged while they are still on the line.
An AI receptionist for security and camera installers answers calls 24/7 in English and Spanish, separates a new install from a service call on an existing system, captures the address, camera views, door and window count, and what prompted the call, books walkthroughs and service visits on your calendar, and pages you when someone has just been broken into.
What a missed call costs you.
- 01A homeowner who was just burglarized calls until somebody answers, and that call is worth a full system.
- 02You are in an attic pulling cable or on a ladder aiming a camera, which is exactly when the quote calls come in.
- 03Break-ins and beeping panels happen at night and on weekends, and voicemail hands that job to the next installer on the list.
What a missed call could be worth
Run your own numbers. Drag the sliders to match your shop, and the figure at the bottom updates as you go.
This is an estimate built from your own inputs, not a quote. Nobody can say a given missed call was a real customer, so read the result as a possibility, not a bill.
Many calls to small businesses go unanswered, and most callers never leave a message.
Not every missed call is a sale: some are spam, wrong numbers, or people you already serve. Your honest guess.
Phone callers are high-intent and convert better than a web form. The starting number is an illustrative default, not a benchmark. Your own close rate on the leads you actually reach.
For most service businesses, a single job runs a few hundred dollars. Count repeat work and referrals and a customer's lifetime value reaches several thousand. Use the number that fits you.
You can't know any single missed call was a real customer; some are wrong numbers or sales calls. But across a month, if even 30% of the would-be customers who reached your voicemail would have booked, that works out to about $2,700.
And the fix scales with the math: even Standard, our $399-a-month plan, runs about 15% of that estimate, roughly $27,612 a year below it.
First AI Employee's Essential plan is $99 a month. The question isn't whether every missed call is a lost job; it's whether catching them clears $99.
Start a 7-day free trial →An estimate from your own inputs, not a quote. The default customer value above is just a starting estimate; set it to your own.
Sources: Invoca's home-services call benchmarks on how often calls go unanswered (a home-services benchmark; the defaults here are illustrative and fully adjustable); CRM Magazine on voicemail behavior; Invoca's call-conversion benchmarks on how well phone leads convert.
On the call, it handles all of it.
24/7 bilingual answering
Picks up every call in English or Spanish, including nights and weekends, when the alarm went off and the panel will not stop beeping.
Structured job intake
Captures the property address, whether it is a home or a business, new system or service on an existing one, camera views, door and window count, existing panel brand, and what prompted the call.
Booking and photo links
Books walkthroughs and service visits against your connected calendar, and sends a secure upload link (Basic and up) so the caller can photograph the panel label, the door frame, or the front of the building.
Urgent paging and live handoff
Pages you mid-call on a post-break-in job or a commercial bid, and warm-transfers the caller to you when you set that up. Every call is recorded and transcribed with an up-front disclosure.
In your callers' own words.
- “
We got broken into last night. How soon can somebody come out?
- “
I want cameras on the driveway and the back gate. What would that run?
- “
My panel keeps beeping and I can’t get the app to connect.
Job Briefs & Client Intake: built in for security systems.
A photo of the leak, the dead unit, or the jammed door before you drive out, so you quote sooner and roll up with the right parts.
How Job Briefs & Client Intake works →Add-ons, rated for security systems.
We rate every add-on for how much it actually earns its keep in your trade: the must-haves and the ones you can skip. Honest stars, not a sales pitch.
Stop sending security systems callers to voicemail.
Your AI receptionist answers 24/7, qualifies the caller, and books the work, so more of your calls turn into customers instead of a competitor's.
Not for: healthcare or anyone handling protected health information. We are not HIPAA-compliant and don't sign BAAs.