Zapier
Customer-owned Zapier workflow
Recommended route
What it does
Recommended: a law firm can use a customer-owned Zap to create a Clio Manage contact from a First AI Employee lead and keep the call summary with the intake record.
Before you start
Clio Manage connects to Zapier; Clio Grow does not. Creating a matter needs additional firm-selected fields and a conflict-aware intake decision, so a normal call should create a contact first.
What it does not do
Clio Manage connects to Zapier; Clio Grow does not. Creating a matter needs additional firm-selected fields and a conflict-aware intake decision, so a normal call should create a contact first.
Set it up
- Confirm the firm uses Clio Manage, then connect its own Clio and Zapier accounts.
- Install the private First AI Employee app, choose New Lead, and create the contact.
- Add a matter only behind the firm's reviewed intake process, then test with synthetic data before activation.