Connect First AI Employee to Housecall Pro.

Operations1 routeRoute facts checked August 28, 2026

This page shows every cataloged route for this app and marks the most capable working path. The recommended route is serving now after you authorize your own account.

You authorize and keep control of the provider account. No page view means an account is connected.

Recommended route

Direct MAX-plan API-key connection

The receptionist reads Housecall Pro jobs as busy time, matches or creates the caller as a customer, then writes either a scheduled job or a lead according to the mode you choose. Lead mode captures the caller but does not reserve time. Scheduled job mode reports booked only after Housecall Pro returns a job ID. If the address, time zone, or job endpoint cannot support the write, the adapter falls back to a lead and the caller must not be told the appointment is booked.

Every available route

More than one route is shown when it adds a real capability or gives you a customer-owned alternative. Recommended means most capable today, not already connected.

Direct API

Direct MAX-plan API-key connection

Serving now

Recommended route

What it does

The receptionist reads Housecall Pro jobs as busy time, matches or creates the caller as a customer, then writes either a scheduled job or a lead according to the mode you choose.

Before you start

Requires a Housecall Pro MAX-plan Admin API key. Paste the key in Integrations and choose Scheduled job or Lead only. Scheduled jobs also need the caller's service address and the business time zone.

What it does not do

Lead mode captures the caller but does not reserve time. Scheduled job mode reports booked only after Housecall Pro returns a job ID. If the address, time zone, or job endpoint cannot support the write, the adapter falls back to a lead and the caller must not be told the appointment is booked.

Set it up

Create an Admin API key in the customer's Housecall Pro MAX account.
Open Integrations, paste the key, and choose Scheduled job or Lead only.
Complete one non-production call with a real service address and appointment time.
Confirm exactly one customer and the expected job or lead appear in Housecall Pro.

Provider documentation

Set it up: Direct MAX-plan API-key connection

Requires a Housecall Pro MAX-plan Admin API key. Paste the key in Integrations and choose Scheduled job or Lead only. Scheduled jobs also need the caller's service address and the business time zone.

Create an Admin API key in the customer's Housecall Pro MAX account.

Open Integrations, paste the key, and choose Scheduled job or Lead only.

Complete one non-production call with a real service address and appointment time.

Confirm exactly one customer and the expected job or lead appear in Housecall Pro.

Verify the complete result

Compare the returned Housecall Pro object with the selected mode. Only a provider-returned scheduled job ID proves a booking; a lead proves capture only.

Account ownership and data boundaries

The route sends only the event fields needed for the action you configure. Provider credentials stay in the approved connection or are sealed by First AI Employee where the guide explicitly says so.

Your provider and automation accounts remain yours.
A successful transport test is not the same as a verified provider write.
The pages never claim a native or two-way sync unless that exact capability exists.

Ready to connect it?

Use the dashboard to authorize your account, select the customer-owned destination, and test the complete downstream result.

Open Integrations in your dashboard Browse all app guides