Managed
Dashboard-managed connection
Recommended route
What it does
Your AI writes appointments to the selected Microsoft 365 calendar; availability checks fall back to a clearly labelled request when unavailable.
Before you start
Use a Microsoft 365 business account. Personal Outlook.com and Hotmail accounts cannot connect.
What it does not do
Availability support is newer than Google Calendar. A failed read becomes a request for confirmation, never a claimed booking.
Set it up
- Sign in to First AI Employee and open Integrations.
- Choose Outlook Calendar, then approve access in the provider’s own authorization screen.
- Use a Microsoft 365 business account. Personal Outlook.com and Hotmail accounts cannot connect.
- Save the destination. Complete one non-production call and confirm the expected record in the provider.