Connect First AI Employee to Shopmonkey.

Industry software1 routeRoute facts checked August 28, 2026

This page shows every cataloged route for this app and marks the most capable working path. This route becomes available after the listed provider, account, and field prerequisites are complete.

You authorize and keep control of the provider account. No page view means an account is connected.

Recommended route

Direct location-bound customer delivery

After a completed call, First AI Employee can match a Shopmonkey customer by exact phone or email in the configured location, or create one customer there. The advertised connection writes customer records only. Appointment creation stays disabled until a customer-owned account proves Shopmonkey's location and metadata behavior with a dated fixture. It does not create orders, estimates, invoices, or payments.

Every available route

More than one route is shown when it adds a real capability or gives you a customer-owned alternative. Recommended means most capable today, not already connected.

Direct API

Direct location-bound customer delivery

Prerequisite required

Recommended route

What it does

After a completed call, First AI Employee can match a Shopmonkey customer by exact phone or email in the configured location, or create one customer there.

Before you start

Create a Shopmonkey API key and copy the exact location ID that should own new customers. The dashboard verifies the key before sealing it.

What it does not do

The advertised connection writes customer records only. Appointment creation stays disabled until a customer-owned account proves Shopmonkey's location and metadata behavior with a dated fixture. It does not create orders, estimates, invoices, or payments.

Set it up

Create a Shopmonkey API key with customer read and write access.
Copy the exact Shopmonkey location ID that should receive customers.
Paste the API key and location ID into the Shopmonkey card in Integrations, then save.
Complete one non-production call and confirm one matched or newly created customer in that location.

Set it up: Direct location-bound customer delivery

Create a Shopmonkey API key and copy the exact location ID that should own new customers. The dashboard verifies the key before sealing it.

Create a Shopmonkey API key with customer read and write access.

Copy the exact Shopmonkey location ID that should receive customers.

Paste the API key and location ID into the Shopmonkey card in Integrations, then save.

Complete one non-production call and confirm one matched or newly created customer in that location.

Verify the complete result

Confirm the customer appears exactly once in the configured location with the expected phone or email, and confirm that no appointment or financial record was created.

Account ownership and data boundaries

The route sends only the event fields needed for the action you configure. Provider credentials stay in the approved connection or are sealed by First AI Employee where the guide explicitly says so.

Your provider and automation accounts remain yours.
A successful transport test is not the same as a verified provider write.
The pages never claim a native or two-way sync unless that exact capability exists.

Ready to connect it?

Use the dashboard to authorize your account, select the customer-owned destination, and test the complete downstream result.

Open Integrations in your dashboard Browse all app guides