Review Request Generator

A friendly, honest message that asks customers for a review, by text or email. Pick a tone, add your business name, and copy it. No sign-up.

Business name

Send it by

Tone

Your review link (optional)

Your review request

“Thanks so much for choosing our team! If you've got a minute, we'd love an honest review! It only takes a sec: [your review link]”

Our policy is to send the same honest request to every eligible customer, not only people expected to leave a positive review. FTC guidance recommends that approach and says any incentive must not depend on the review being positive.

What makes a review request work

Ask soon

Send it within a day of the job, while the experience is still fresh in their mind.

Make it one tap

Include the direct review link so there is no searching, no logging in, no friction.

Ask everyone, honestly

The same ask to every customer, happy or not. No star-rating hints, no gating, no incentives.

Keep it human

A short thank-you and a simple request beats a stiff, automated-sounding message.

Questions people ask

How do you ask a customer for a review?

Thank them, ask plainly for an honest review of their experience, and give them the direct link so it takes seconds. Send it soon after the job, while it is fresh, by whatever channel they already use with you, usually a text or an email.

What should a review request message say?

Keep it short: a thank-you, a simple ask for an honest review, and the link. Do not script the words you want or hint at a star rating. The best requests just make it easy to share a genuine experience.

Is it legal to ask customers for reviews?

Businesses can ask customers for honest reviews. FTC guidance says not to ask only customers expected to leave positive reviews, and any incentive must not depend on a particular sentiment. Review platforms may impose additional rules, so check the policy for the site where the review will appear.

How can an AI receptionist help get more reviews?

Our Review Requests add-on asks inside the website chat: when a visitor mentions work you already did for them, the chat offers a one-tap link to leave a public review. Nothing goes out by text or email, and the asking stays honest and ungated. It just makes sure it actually happens.

The hard part isn’t the words. It’s remembering to ask.

First AI Employee answers your calls, and its website chat offers the honest review link when a customer mentions a job you already finished, so the ask actually happens instead of slipping your mind. Plans start at $99 a month, with a 7-day free trial.

See plans and pricing

Put this free tool on your site

Paste this where you want it: a blog post, a resources page, an industry site. It always shows the live tool and links back here. No cost, no sign-up.

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<p style="font:14px/1.5 system-ui,sans-serif;text-align:center;margin:10px 0 0;color:#6b6660;">Free <a href="https://firstaiemployee.com/tools/review-request-generator?utm_source=embed&utm_medium=attribution">tool by First AI Employee</a></p>