Job Briefs and Client Intake collect them through secure links, once you switch them on.
Reach your on-call team.
Emergency Dispatch. Set your roster and rules, then switch it on.
Needs carrier approval, consent, and setup. Also includes No-Show Shield. Text overage is off by default; if on, it is $0.025 per segment, subject to carrier limits.
Everything, in plain view.
AI Receptionist
Essential
Growth
Scale
Monthly minutes
400
1,000
2,000
Optional voice overage
$0.20/min
$0.20/min
$0.10/min
Business Texting eligibility
Not available
+$50/mo
+$50/mo
How minutes work: Call time counts from connect to hangup in 15-second blocks, rounded up, so every answered call uses at least one block. Every plan has a small built-in buffer above its allowance. Allowances reset each billing period; unused minutes don't roll over. Near your limit, we reach out so you can upgrade. Overage is opt-in and off by default: $0.20/min, or $0.10/min on Scale; on Growth and Scale, texts past the allowance are $0.025 a segment. Filtered spam and robocalls don't count. If one slips through and we verify it, those minutes come back 1:1 that month, with nothing to report. The credit ends with the billing period.
One flat monthly price per plan: Essential is $99 for 400 minutes, Growth $199, and Scale $349 for higher volume. There's no setup fee, no per-call charge, and no contract.
Is there a free trial?+
Yes. A 7-day free trial puts the voice receptionist on your own line, capped at 400 minutes and custom-trained on your business. A card is required. Your 7 free days start when your number is live. You can cancel any time before it ends without being charged. When the 7 days are up it becomes the Essential plan ($99/mo) unless you cancel first.
Do you charge per minute?+
Not by default. Your price is flat inside your plan's monthly minute allowance. You can opt in to overage at $0.20 a minute ($0.10 a minute on Scale), with texts past the allowance at $0.025 a segment on Growth and Scale, but it stays off unless you turn it on.
What happens when my included minutes run out?+
Nothing you didn't choose. Overage is off by default, so we never quietly start metering. If your month is tracking past your allowance, we reach out and you decide: move up a plan, switch on overage at the published rate, or stay put. Filtered spam and robocalls never count against your minutes.
Can I cancel anytime?+
Yes. It's month-to-month with no long-term contract and no cancellation penalty, and you can cancel yourself from your account dashboard. When you cancel, your recordings and transcripts are deleted within 14 days, and we keep only what the law requires, such as records of consent.
Can I buy it if my business is outside the United States?+
No. These plans are for US businesses only: the receptionist needs a US phone number, and texting needs US carrier registration (10DLC). Activation turns down any other country. AI Chat & Replies needs no phone number, so it has no such limit.
Pick your plan.
Website chat answers questions and helps visitors take the next step. Google review replies are not yet switched on.
Essential
$25/mo
5,000 chat messages/mo
Chat on your site, answering and booking 24/7.
Forms Growth and Front Desk Team included
Website chat widget, trained on your business
5,000 chat messages/mo
Google review replies when they open, from the same allowance
One flat monthly price per tier: Essential is $25 for 5,000 chat messages, Growth is $49 for 15,000, and Scale is $99 for 50,000. What you are paying for today is the chat. Review replies are built and waiting on Google to approve our access; they are included on all three tiers when they open, and no tier price goes up for them. No setup fee, no per-chat charge, no contract.
Why is website chat sold together with review replies?+
Because it is one trained assistant doing one job in two places. The same knowledge of your hours, services and pricing that answers a visitor at midnight is what will write the reply to last night’s review. Splitting that into two products meant two bills and two logins for the same brain, so we stopped. Straight answer on where it stands: the chat half runs today, the reviews half does not. It needs Google Business Profile access, Google approves that on their schedule, and we will not put a date on it.
Can I buy this with the AI receptionist?+
Yes. It runs on the same bill and the same login as the receptionist. And if you are on a receptionist plan, any of the three, the free tier comes with it: the website chat widget, trained on your business, with 1,000 answered messages a month, switched on in your dashboard. The paid tiers add bigger allowances, from $25/mo.
What happens if I run out of chat messages?+
We reach out before you get there rather than after. There is no automatic per-message billing on this product. On Essential and Growth the allowance is a hard stop: the assistant stops answering until the month resets, and nothing is billed past your tier price. Scale is the one tier that can switch on an optional overage instead, off by default. Either way you choose: move up a tier, or leave it as it is.
Is there a free trial?+
Not on this one. The 7-day free trial is for the voice receptionist, which we can put on your own line to hear. For AI Chat & Replies, you switch it on yourself and it starts answering, and you can cancel it yourself from the dashboard at any time.
Can I cancel anytime?+
Yes. Month-to-month, no long-term contract, no cancellation penalty, and you cancel yourself from your account dashboard.
Pick your Forms plan.
Build a form, share the link, read the answers. Higher tiers keep and create more forms. All collect responses within fair use.
On a paid plan? Forms comes with it.
AI Chat & Replies Essential and Growth carry Forms Growth. Scale and every paid AI Receptionist plan carry Forms Scale. You never pay for it twice.
Standalone Front Desk does not unlock a paid Forms tier, and Forms does not unlock Front Desk. A form counts whether it is a draft, live, or archived. Editing a form does not count as creating a new one. Existing forms stay available when you change tiers, and new identities pause only while you are over the effective limit.
Pick your Front Desk plan.
The office your AI employees work from. Free for one person; Team and Scale add your crew.
On a paid plan? Front Desk comes with it.
Essential and Growth include Front Desk Team. Scale and every paid AI Receptionist plan include Front Desk Scale. Standalone Front Desk does not unlock paid Forms.
How plan limits work: file storage is pooled across saved Forms and Front Desk files. The highest storage tier on the account applies, and allowances do not add together. CRM records and text do not consume file storage. Existing files, records, and users stay available when you change tiers. New file uploads and user additions pause only while the workspace is over its effective limit.